InkAmerica.com wants you to be completely satisfied with your purchase. We deliver most domestic USA orders (including Hawaii) from stock in 2 - 3 business days using economical US Priority Mail for a flat $5 shipping charge. For more details see SHIPPING INFO in our FAQ's. If you would like to contact us, you can use any of the methods below:- By phone: 508-923-0233 (USA Eastern Standard Time, 9am-5pm, Monday - Friday) By fax: 508-923-0226 By mail:- Planet Earth Traders Inc. InkAmerica.com 50 Montgomery Street Lakeville MA 02347-1709 If you wish to order by mail using a personal check or money order, figure the cost of the items using the prices on this web site and add in $5 for shipping and handling within the United States (any quantity) or $13 for overseas orders. Massachusetts residents are required to add 5% sales tax. Please make your check payable to "Planet Earth Traders Inc." Mail your order and check to the above address. Please be sure to specify the item numbers, quantities, your name and shipping address and a phone number or e-mail address to contact you in case of a problem. To contact us by e-mail (click on the link):- info@inkamerica.com